Patient Portal

Your HealtheLife Portal

The HealtheLife Portal offers Huntsville Hospital Health System patients a convenient and secure website to help manage your health. It gives you access to a summary of the information in your Electronic Medical Record (EMR), the ability to view test and lab results, and an easy way to communicate with your health care providers.

How do I sign up to use my HealtheLife Portal?
Every Huntsville Hospital Health System patient is able to set up a secure account in the portal. At your request, our Patient Access staff or your health care provider will provide you a PIN number and authorize the system to send you an email with instructions on how to activate your account. The email message will come from Huntsville Hospital Health System.

How do I access my HealtheLife Portal?
Once your account is active, you can access your HealtheLife Portal anywhere you have access to the internet. You can also securely connect your HealtheLife account to some health management apps on your smartphone. The HealtheLife Portal is currently connected with the Apple Health app.

What can I see and do on my HealtheLife Portal?
You can send messages to and receive messages from your health care providers. You can also view certain information from your medical record including summaries of past appointments, test results, lab results and patient education materials.

Is my information secure?
Yes. Your HealtheLife Portal is HIPAA compliant and allows you to securely view, store and share your health information.

Can I give access to a family member?
Family members can have access to your medical information with your permission. To learn more, speak with a Patient Access representative.

Which Huntsville Hospital Health System entities use the patient portal now?
Hospitals: Huntsville Hospital, Huntsville Hospital for Women & Children and Madison Hospital
Primary Care Physician Offices: Hazel Green Pediatrics, Physician Care at Airport Road, Physician Care at Bailey Cove, Physician Care at ElktonPhysician Care at Hampton Cove, Physician Care at Hazel GreenPhysician Care at Lowell Drive, and Physician Care at Madison
Specialty Physician Offices: Huntsville Hospital Clinic for Breast Care, Huntsville Hospital Endocrinology and Diabetes Clinic, Huntsville Hospital Heart CenterHuntsville Hospital Lung Center, Huntsville Hospital Maternal Fetal Medicine, Huntsville Hospital Neurological Associates, Huntsville Hospital Obstetrics and GynecologyHuntsville Hospital Plastic & Reconstructive Surgery, Huntsville Hospital Pediatric Neurology, Huntsville Hospital Surgical Associates/Trauma Services, St. Jude Affiliate Clinic at Huntsville Hospital for Women & ChildrenTennessee Valley Gynecologic Oncology, Tennessee Valley Pediatric Surgery, Tennessee Valley Pain Consultants and Valley Surgical Associates

More questions?
Call (877) 621-8014 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

FAQs

Are appointments required?

Yes. Our physicians see patients by appointment Monday through Friday. While you may request a specific physician when referred to Heart Center, you may be seen by many of our physicians over the time of treatment. All Heart Center physicians and staff will provide their utmost personal attention and individualized care.

Is there anything I need to do before coming to your office for an appointment?

It is best to dress in comfortable two-piece clothing and walking shoes. If your health plan requires an insurance referral from your primary care physician, please obtain the referral before your scheduled appointment. Also, please bring a list of your prescribed medications and dosages or bring your medicines in their original containers.

How do I get to your office?

What number do I call to schedule an appointment?

We have several locations to serve you. Please choose from the locations below to call and schedule an appointment. If the service you need is not offered at that particular location, the scheduler will help you find another location.

Is your practice limited to cardiology only?

We also treat vascular disease.

At which hospitals are you currently practicing?

What should I do if I experience an emergency?

Our physicians are on call 24 hours daily. Please call 9-1-1 or go to the nearest Emergency Department. Identify yourself as a patient of the Heart Center and request that an Emergency Department physician evaluate your problem. The Emergency Department will notify our physicians of any help needed in your care.

How do I renew a prescription written by a Heart Center physician?

We will renew prescriptions for medications prescribed by our physicians. In order to keep your prescriptions current, you will need to see your physician at recommended intervals. The easiest method for refilling a prescription is to have your pharmacist call our office in advance.

What health care plans do you accept?

The Heart Center participates in and accepts many insurance plans, including:

  • Aetna PPO
  • Blue Cross / Blue Advantage
  • Blue Cross and Blue Shield of Alabama PMD
  • Champus/Tricare
  • CIGNA
  • HealthSprings
  • Humana Care
  • Medicaid of Alabama
  • Medicare
  • NAMCI/Premiere Health Plans
  • United Health Care

If your insurance is with a company not listed here, our Patient Accounting Office will be happy to prepare and submit your claim. You should provide us with complete information, such as identification number, group number, and mailing address of the company. Patient Accounting can be reached at (256) 801-6912.

Please make our office staff aware of your insurance coverage requirements such as pre-authorization and second opinion.

What other payment options are available?

We accept cash, check, Visa, MasterCard, Discover and American Express. We promote transparency for patients to ensure compliance with the Affordable Care Act. Members of our community who are in need of financial assistance for your care you received may contact our assistance program.

Billing and Insurance

Insurance Plans

The Heart Center participates in and accepts assignments from many insurance plans, including:

  • Aetna PPO
  • Blue Cross / Blue Advantage
  • Blue Cross and Blue Shield of Alabama PMD
  • Champus/Tricare
  • CIGNA
  • HealthSprings
  • Humana Care
  • Medicaid of Alabama
  • Medicare
  • NAMCI/Premiere Health Plans
  • United Health Care

Other Methods of Payment

We accept cash, check, Visa, MasterCard, Discover and American Express.

Other Options

If your insurance is with a company not listed here, our Patient Accounting office will be happy to prepare and submit your claim. You should provide us with complete information, such as identification number, group number, and mailing address of the company. Patient Accounting can be reached at (256) 801-6912. Please make our office staff aware of your insurance coverage requirements such as pre-authorization and second opinion.

HH Heart Center Cardiothoracic Surgeons


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